A name brand, national chain was drowning in applications for their Kids Club.
They needed a data entry company that also offered value-added
services. DataPlus promptly took charge of the account, relieving the post office of
giant
trash bags full of mail on a daily basis. We set processes in place to open, extract, sort and batch the mail prior to
data entry.
The volume of applications leveled off at approximately 40,000 weekly. DataPlus also added mail pick-up, written response to categories of
white mail,
document scanning
or data entry of email addresses for legal verification, and a Kids Club customer hotline to the standard services for this account. We are proud to say that this account
was handled with kid gloves for
over twelve years.
This well-known company, a provider of financial information possesses a trustworthy reputation in the United States. When they found it necessary to change
their data entry company they considered the importance of accuracy
and security. Without it, the company was open to possible lawsuits for publishing false financial information about the public.
DataPlus was chosen to provide this critical accuracy. We quickly placed properly tested and trained personnel in place. We set up screens
for data entry and double key verification
of appropriate aspects of the data being reported.
Results are matched against tables of standards and check digits are run to further assure accuracy. Our
data entry services personnel routinely call the appropriate supervisors when questions arise about the veracity or clarity of the original document. Attention to detail and a close working relationship continues to bring projects from this client.
Our client sought to generate a
company list for 8,000+ franchise furniture stores from a variety of sources.
DataPlus compiled an initial list through
data entry and other value-added
services, solicited and received feedback from each franchisee, removed all duplications, corrected and standardized addresses, and key coded the list for every single franchise store based upon location. A final list was sent to the printer in order to produce custom sales catalogs based on the key code.
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